Help Center

• Look at the little camera symbol in your browser’s address bar and switch access on.
• Shut down whatever else may be holding the camera, like a work call or another site.
• Refresh ChatVille once the permission is changed.
• On phones, open system settings and check that the browser is allowed to use camera and microphone.

Matching draws on whoever is awake and waiting. In the deepest small hours of some time zones the queue thins out. Holding still on the start screen keeps your place; flipping modes or refreshing sends you back to the start of the line.

A video match wants a steady line. Edge nearer the router or find better mobile signal, shut tabs that are streaming, and turn toward a lamp so your camera is not straining in the dark. On a weak connection, voice and text sip a fraction of the data.

Bought coins but the balance looks unchanged? Refresh first. Still nothing, email us the receipt and the rough time of purchase. Coins and VIP live on chatville.cam only and mean nothing on look-alike sites. The free entry page covers what coins buy.

Guest entry needs no account at all. If you made one and now cannot get in, email [email protected] from that address with your sign-in method and the device you use. Deletion requests come from that same address.

ChatVille is a web app. iPhone: open it in Safari, hit share, then pick Add to Home Screen. Android: open it in Chrome and choose Install or Add to home screen from the menu. Any downloaded file claiming to be ChatVille is not from us.